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2015 Annual Conference

February 27, 2015
Glacier Canyon Lodge at the Wilderness Resort
WATCH for More Information

Conference Registration Fees:     Member conference fee   $130
  With Membership (new or renewal)   $175
  Non-member conference only   $195

Online registration and payment. Save if you renew your membership when registering.


You will learn to...

  • Examine the trend in Quality toward unit-based quality initiatives vs. traditional "Quality Department" based initiatives and the impact on systems of care.
  • Explain how nurses at the bedside can use quality data "real-time" to improve care.
  • Discuss research on how health system fragmentation contributes to re-hospitalizations for vulnerable elderly patients and how to improve the safety of care transitions for this population.
  • Obtain updates on the impact of external and regulatory forces on health care quality

Who Should Attend
Quality Improvement professionals, risk managers, case managers, nurse executives, physicians, pharmacists, patient care services specialists, patient advocates, accreditation specialists, administrators and patient safety team members.

Business casual is appropriate. Please dress in layers as the temperature of the conference rooms may fluctuate.

Continuing Education Unit
This activity will be submitted to the National Association for Healthcare Quality for CPHQ credit.


Conference Center

Glacier Canyon Lodge
45 Hillman Rd
Wisconsin Dells, WI 53965
Phone: (608) 253-9729


Wilderness Hotel and Golf Resort
511 E Adams St
Wisconsin Dells, WI 53965
Phone: (800) 867-9453 Fax: (608) 254-1079


LOCATION DETAILS - accepting reservations now

  • Rooms - $99 for Thursday, February 26, 2015 and $139 for Friday, February 27, 2015
  • A block of rooms has been reserved until January 28, 2015 - no exceptions
  • Please call 1-800-867-9453 and state you are with the 2015 Annual Conference for WAHQ at Glacier Canyon Lodge
  • Includes wrist bands for water park admission
  • Check in is at 4:00 pm, check out at 11:00 am.
  • When reserving rooms, ask about cancellation policy

Thursday, February 26
6:00 - 7:00 pm WAHQ Board Meeting - open to all members
Friday, February 27
6:30 - 7:00 am Vendor and Storyboard Setup
7:00 - 7:45 am Conference Registration
Enjoy a Hot Breakfast and View Storyboards
7:45 - 8:00 am Opening Remarks - Matt Wahoske, 2014 WAHQ President
8:00 - 9:15 am Keynote - Roger Resar, MD
"Changes in Quality - Moving to a Dyad"
9:15 - 9:45 am Laura Leitch JD
"Legislative Update"
9:45 - 10:00 am Break and View Storyboards
Visit Vendors and Participate in Silent Auction
10:00 - 11:15 am Dr. Rhonda Hughes
"Nursing and Data - What are you doing with it?"
11:15 - 12:15 am Sarah Pavelka MHA, OTR/L, CPHQ, FNAHQ
"NAHQ Update"
12:15 - 1:15 pm Lunch and Annual WAHQ Membership
1:15 - 1:30 pm View Storyboards, Visit Vendors and Participate in Silent Auction
1:30 - 2:45 pm Dr. Amy Kind
"Care Across the Continuum Update"
2:45 - 2:55 pm Break and Announcement of Silent Auction Winners
2:55 - 4:10 pm Roger Resar, MD
Plenary: "Global Trigger Tool for Measuring Adverse Events"
4:10 - 4:15 pm Closing Remarks - Door Prize Winners (Must be present to win)
Paul Frigoli, 2015 WAHQ President

Featured Speakers


Assistant Professor of Medicine at the Mayo Clinic School of Medicine (retired)

Dr. Resar is Senior Fellow at the Institute for Healthcare Improvement where he functions as faculty and a member of the R&D Team. He is a retired Assistant Professor of Medicine at the Mayo Clinic School of Medicine and former Change Agent for Mayo Foundation. Dr. Resar has contributed to the development and national spread of key safety and improvement strategies. Several of notable mentions include Medication Reconciliation, the IHI Global Trigger Tool, "bundle science", reliable process design, and basic work and design in hospital flow. Dr. Resar is boarded in Pulmonary and Critical Care Medicine and graduated from the University of Wisconsin Medical School in 1972.

Associate Professor Marquette University

Dr. Hughes has over 20 years' experience in leadership, management and research. She works with national policy makers, leaders and researchers in various ways, improving the quality and safety of care throughout the nation. Her work experience includes academic and public service. She was a Senior Health Scientist in the Agency for Healthcare Research and Quality (AHRQ) where she was involved in both intramural and extramural research and led AHRQ's quality improvement initiatives for nursing involving research and implementation of evidence. Dr. Hughes combines her experience with research, large databases and evidence to transform organizations and care at the bedside. She writes regularly on patient safety and quality improvement as well as research methodologies. She was the editor and major contributor of the joint AHRQ and RWJF book, "Patient Safety & Quality: an Evidencebased Handbook for Nurses," which is targeted to nurses across settings and is being utilized by schools of nursing and hospitals nationally and internationally. This book has received numerous awards for its importance to clinicians, administrators and managers, policy makers and educators. Dr. Hughes received a B.S. in nursing from Boston University, a M.H.S. in health policy with a minor in biomedical ethics from Johns Hopkins University, and her PhD. in Health Policy and Health Services Research from Johns Hopkins University. Dr. Hughes is also a fellow in the American Academy of Nursing.

Laura Leitch, JD
Attorney with Hall Render Killian Heath & Lyman

Attorney Leitch focuses her practice on providing policy analysis and other government relations services to health care providers and related associations. Ms. Leitch also advises health care clients, including hospitals and health systems, on licensure and regulatory compliance matters, government reimbursement issues, and other general health law questions. Laura received her undergraduate degree from the University of Illinois at Champaign-Urbana and her law degree from the Ohio State University Moritz College of Law

Amy Kind, MD, PHD
Assistant Professor in the Department of Medicine, Division of Geriatrics

Dr. Kind’s research focuses on patient safety during transitions between health care settings, particularly for highly vulnerable older adult populations. Dr. Kind is currently working to design systems which improve care transitions and between-facility communication at the time of hospital discharge for patients with dementia and for those discharged to nursing homes. Her research has been used in a systems change project within the UW Hospital and Clinics to create, implement, and evaluate an electronic medical recordbased, multi-disciplinary discharge summary communication tool. She also leads two nursing-based interventions at the UW and Madison VA Hospitals: (1) The Coordinated – Transitional Care Program or CTraC which aims to improve hospital-to-home transitions for patients with dementia and (2) The Coordination and Empowerment of Patients in System-to-System Transitions or COMPASS Program which aims to improve hospital-to-skilled nursing facility transitions. Her previous research utilized stroke as a model disease to examine patterns and predictors for complicated transitions, the cost and mortality consequences associated with these transitions, and the roles that race and initial discharge site play in these events.

Sarah Pavelka, MHA, OTR/L, CPHQ, FNAHQ
Fellow for the National Association for Healthcare Quality

Sarah Pavelka has over 14 years of experience teaching and coaching in organizational performance and continuous improvement in business, industry, education and healthcare. Sarah, the owner of Pavelka' s Point Consulting, LLC, and serves as a faculty member for the Master of Healthcare Administration at Des Moines University. Mrs. Pavelka' s experience includes national and international speaking engagements, serving as Past-president of the Iowa Association for Healthcare Quality, a task force member for the Iowa Hospital Association, and the Iowa Healthcare Collaborative.

Sarah holds degrees in Biology and Psychology from Luther College in Decorah, Iowa; an Occupational Therapy degree from Concordia University Wisconsin; and MHA from Des Moines University. She is a Fellow for the National Association for Healthcare Quality (FNAHQ), a Certified Professional in Healthcare Quality (CPHQ) and also has credentials in Occupational Therapy, Ergonomics, Lean and Six Sigma Black Belt.

Call for Storyboards for the 2015 WAHQ March Conference

This is a great opportunity to share your successes and lessons learned with your professional peers.

Contact Sheri Krueger Dix at 414-805-2801 or sheri.kruegerdix@froedtert.com with any questions. 

Two ways to register:

Please submit registration with payment by February 19, 2015

Make checks payable to:  WAHQ

Cancellations received more than 10 days prior to the dates of the program will be completely refunded. Cancellations received after that time will be refunded less a $50 cancellation fee. To avoid the cancellation fee, a facility may substitute another attendee. All cancellation requests must be in writing. To cancel, contact Gloria Field at jgfield@charter.net.

Call for Vendors `
Are you interested in becoming a vendor for the 2015 WAHQ Annual conference?  Please submit your application.

  • Letter to Exhibitors:  PDF
  • Exhibit Space Rules and Regulations:  PDF
  • Exhibit Space Application:  Word   PDF
  • WAHQ Tax ID number:  39-1541373
  • WAHQ W-9


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